Job Overview
Elegance General Trading PLC would like to invite qualified and competent applicants to apply for the following job positions.
Elegance General Trading PLC (also linked with ELEGAS Ethiopia Trading PLC) is an Ethiopian company involved in diverse sectors, notably as a major partner for Yango Ethiopia (ride‑hailing, providing customer support/operations), specializing in premium Ethiopian coffee export (Elegance Coffee), and offering event planning, wedding décor, and imported event furniture. They focus on quality, sustainability, and bringing global products to Ethiopia, serving as a broad trading entity with specialized brands.
Key Details
- Location: Addis Ababa
- Deadline: March 13, 2026
- Job Type: Day and Night time shift
Job Requirements & Description
Position: Call Center Agent
Qualifications & Requirements:
- Minimum Diploma and above in any field of study.
- Strong communication skills in Amharic and English (both are required).
- Computer skill and knowledge
- Ability to handle customer inquiries and resolve issues effectively
- Team player with a positive attitude and willingness to learn.
Requirement Skill
- Adaptability
- Effective communication and sociability
- Problem solving
Key Responsibility’s
- Answer incoming calls and assist drivers and riders with inquiries.
- Provide clear and accurate information about services.
- Handle complaints professionally and escalate when needed.
- Maintain records of calls and follow company procedures.
- Support daily operations of the ride service.
How to Apply
Send your educational certificate’s and phone number via Telegram.
Telegram username: https://t.me/YangoEIE