Customer Service Officer (Female Candidate Only) – Virtual Equb PLC

Job Overview

VIRTUAL EQUb PLC is a financial institute established in 2010 E.C to revolutionize the traditional operation of EQUB by introducing a technology solution to create accessibility and opportunity.

Over the past 8 years, VIRTUAL EQUb PLC has helped thousands of individuals and businesses to access financial resources to ensure their growth and business sustainability. Our company is pushing even for more digital financial solutions customized to our customers’ needs.

Key Details

  • Location: Addis Ababa, Meskel flower
  • Salary: Attractive
  • Application Deadline: February 28, 2026

Job Requirements & Description

Position: Customer Service Officer (Female Candidate Only)

Minimum Requirements

  • BA Degree in Marketing, or any related fields
  • 1–3 years of experience in Equb, Fintech Company, sales, customer service, banking, logistics, or import/export
  • Strong communication skills
  • High level of integrity, professionalism, and discipline

Advantage

  • Experience in Fintech and Equb-related organizations
  • Existing client or business network

Requirement Skill

  • Ability to build lasting relationships
  • Development-oriented
  • Creativity
  • Communication & Negotiation
  • Strong verbal and written communication
  • Excellent customer handling and active listening skills
  • Problem-solving and complaint resolution ability
  • Good time management and multitasking
  • Basic computer skills (MS Office, email, call handling systems)
  • Friendly, patient, and professional attitude
  • Ability to work under pressure and in a team
  • Responsible, detail-oriented, and trustworthy

How to Apply

Interested and qualified candidates are invited to submit their applications, including an updated CV and Application Letter, by email to: virtualequb0@gmail.com. The application deadline is February 28, 2026.

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