Job Overview
Hybrid Designs PLC/RIDE is at the forefront of mobility technology, dedicated to creating simple, practical, and efficient mobility systems in Ethiopia & Africa. Our goal is to provide safe, reliable, and fast transportation services to Ethiopia & Africa to improve the quality of life and connect people to opportunity. We want to hire highly energetic, Professional Top Tier Talented Candidates, If you are Energetic & Professional you are welcome to join our professional team.
Key Details
- Location: Addis Ababa
- Deadline: April 15, 2026
- Job Type: Hybrid
Job Requirements & Description
Job Position – Junior Booking Agent – Call Center
Required Qualification and Experience
Education: Diploma or Degree in Customer Service, Management, Hotel Management, Tourism Management, Marketing, Business Administration & Public administration.
Experience: Zero Years of experience
Skills:
- Excellent verbal and written communication skills.
- Strong listening and problem-solving abilities.
- Good data entry and computer skills (MS Office, CRM, booking software).
- Ability to multitask and work under pressure.
- Attention to detail and accuracy.
Note – Residential Location: Around Denbel, Around hayahulet, Araound Megenagna 24 kebele, welo sefer, Agona, kera, Gofa, Addisu Gebeya, Mexico, Lideta, shola megenagna, ferencay, Lamberet, Around Bole
Requirement Skill
Communication
Desired Skill
Active listening
Position Summary
We are seeking a detail-oriented and customer-focused Junior Booking Agent to join our call center team. The role involves handling inbound and outbound calls, managing customer bookings, providing accurate information, and ensuring a high level of customer satisfaction. This position is ideal for individuals who are passionate about customer service and can thrive in a fast-paced environment.
Key Responsibilities
- Respond to customer inquiries via phone, platform in a timely and professional manner.
- Process bookings, cancellations, and modifications accurately using the company’s reservation system.
- Provide service information, pricing, and availability to customers.
- Basic computer and smartphone usage.
- Familiarity with data entry and customer call logging systems.
- Typing speed of at least 25–35 WPM is recommended.
How to Apply
We are looking to hire IMMEDIATELY — APPLICANT MUST BE ABLE TO BEGIN THE REQUIRED POSITION IMMEDIATELY
Please Fill out the google form to apply : https://forms.gle/MYCzxb9jP18RDmN56