Service Administrator – Kerchanshe Equipment

Job Overview

Kerchanshe Equipment External Vacancy Announcement

Key Details

  • Location: Addis Ababa, Ethiopia
  • Deadline: April 10th, 2026
  • Job Type: Service Administrator

Job Requirements & Description

Required Qualification and Experience
Education: A tertiary qualification in Mechanical Engineering or a related qualification from a recognized/accredited institution

Work Place: Addis Ababa

Requirement Skill

  • Adaptability
  • Strong coordination and networking skills
  • Ability to deliver quality work within deadlines
  • Ability to coordinate multiple tasks and work under pressure.

Desired Skill

  • Fluent in both written and spoken English and Amharic; additional languages are a plus.
  • Excellent computer skills, including knowledge of Microsoft Office applications such as Outlook,
  • Good communication skills in teamwork, team mobilizations, and partnership management
  • Client Follow-up & Communication

Key Role & Responsibilities

  • Support the planning, scheduling and control and all administrative functions incidental to the running of the Field Service or Workshop operations.
  • Review daily Work In Progress (WIP) i.e Parts ordering, Labour and Miscellaneous booking.
  • Provide customer quotations
  • Work order opening and closing
  • Meeting the last labour date to invoice KPI.
  • Administer labour hours booking and vehicle mileage on jobs
  • Support the backlog process by timely and accurately ordering backlog parts requested.
  • Contract (CVA) Administration including follow up for POs, providing documentation to support customer invoices and performing other administrative functions as required by customer.
  • Develop and circulate monthly Service KPI reports
  • Ensure documentation & Filing is done in accordance with the group Service administration procedures.
  • Keep all records in the MS Team Portal or Group portal depending on access.
  • Organizing weekly WIP meetings for the purpose of updates with Service Management and OF& Admin.
  • Work side by side with planning ensuring jobs are executed in a timely manner
  • Perform other work that will be assigned by the Service Admin & Planning Manager / Direct Report.

How to Apply

Please use this link to submit your application
https://forms.gle/pEQ8k9VUpKtCT5rU9

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