Job Overview
Dashen Bank S.C is seeking qualified candidates for the position of Branch Business Relationship Manager-IFB for branches under West Addis Ababa District.
Key Details
- Location: Addis Ababa
- Deadline: April 12th, 2026
Job Requirements & Description
Required Qualification and Experience
- Education: Bachelor’s degree in business administration, banking, finance or related field.
- Diploma/Certificate in Islamic banking, finance or related field is an added advantage.
- Experience: Minimum of six (6) years relevant experience.
Functional/Technical Competencies
- Demonstrate an in-depth understanding of Interest Free Banking (IFB) operations, IFB Deposit & Investment/financing products.
- Good Knowledge of IFB mode of finance/investments, Shari’ah principles and associated risks.
- Knowledge and experience in modern sales and marketing practices in financial services industry.
- Networking skills to effectively leverage on relationships that will enhance customer acquisition and retention.
- Extensive banking background, including understanding credit, risk management, and compliance requirements.
- Project management skills.
Leadership Competencies
- Result driven: The ability and commitment to achieve tangible outcomes and deliver measurable results that contribute to the organization’s success.
- Coaching: The ability to facilitate the growth, development, and performance improvement of team members through effective guidance, feedback, and support.
- Customer insight: The ability to understand and anticipate the needs, preferences, and behaviours of customers to drive business success, foster collaborations, and maintain partnerships with stakeholders to achieve common goals.
- Partnership engagement: The ability to effectively build and maintain partnerships with various stakeholders to achieve shared goals.
- Service excellence mind-set: Deep commitment to deliver exceptional customer experiences and fostering a culture of service excellence.
- Risk management: Ability of leaders to identify, assess, and mitigate potential risks that could impact their organization’s objectives or operations.
- Digital savviness: Ability of leaders to effectively leverage digital technologies and tools to drive innovation, efficiency, and growth within the Bank.
- Emotional intelligence (EI): Ability of leaders to understand, manage, and leverage emotions both their own and those of others in order to effectively influence and inspire others.
- Decisiveness: The ability to prioritize and effectively allocate resources and make investment decisions to enhance accessibility and build organizational capabilities (people, process and technology).
Behavioral Competencies
- Collaborating and communicating in a way that allows team members to share their strengths and expertise and to support each other in achieving their goals.
- Active dedication and involvement from individuals or teams in collaborative endeavors, projects, initiatives, the Bank’s platform, culture, CSR initiatives, training programs, and, most importantly, the organization’s mission, vision, and values.
- Clear and successful exchange of information and ideas between individuals, ensuring a shared understanding.
- Commitment to always finding ways to do things better.
- Ability to move quickly and easily.
- Ability to adapt to change and meet new demands quickly.
- Demonstrate readiness to collaborate, and build sustainable relationship with stakeholders.
- Understand and share the feelings, perspectives and experiences of customers.
- Consistently utilizing data to drive work and make informed decisions.
- Conducting oneself with competence, integrity, and respect in a work setting.
- Embracing diversity, respecting unique identities, and fostering belonging.
- Being authentic, sincere, and transparent in interactions, respecting the truth and authenticity.
Place Of Work: Branches under West Addis Ababa District
Required Skill: Analytical skills
How to Apply
In order to apply for this Job Position, click the link below:
https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=1831&company=dashenbank